Schedule

Fare Structure

Regular

$3.00

Exact Fare Is Required - Our Drivers Do Not Carry Change.

Seniors and Persons with Disabilities

$1.50

Children Under 1 Year of Age

FREE

TOKENS

Fare tokens are available for purchase at the LPTA dispatch office or directly from a driver. Tokens are sold in sets of 20 for $30 and may be used in place of cash when paying for a ride.

Please note that drivers do not carry cash and are unable to make change. Riders are encouraged to have exact payment or purchase tokens in advance for convenience.

SCHEDULING YOUR RIDE

We offer comfortable seating, and all vehicles are wheelchair accessible. To schedule your ride, please call 517-265-4444 and provide your pickup and drop-off locations. Our dispatch team will coordinate transportation to meet your needs.

A “standing order” for recurring rides may be scheduled with a single call to the LPTA office.

• Allow up to 1 hour for the bus to arrive

• Plan for additional travel time due to multiple stop

MEDICAL APPOINTMENTS

• Please notify the dispatcher when scheduling medical transportation

• We request 3 days’ notice for all medical appointments

RIDE REQUIREMENTS & RESPONSIBILITIES

• Riders must wear seat belts at all times

• Passengers are responsible for carrying their own items

• Please cancel your ride if you no longer need service

BAG POLICY

• Riders are limited to 3 bags per trip

• Passengers with more than 3 bags may be denied transportation

ACCESSIBLITY AND SPECIAL ACCOMODATIONS

• Please inform the dispatcher if you require a wheelchair lift-equipped vehicle

• Service animals are permitted; please notify dispatch when scheduling

• If additional assistance is needed, consider traveling with a personal aide

PASSENGER CONDUCT

• Smoking is not permitted on LPTA vehicles

• All riders are expected to follow LPTA policies for a safe and comfortable ride

NO-SHOW POLICY

• If LPTA arrives for a scheduled pickup and a rider is a no-show twice in the same day, additional rides will not be scheduled until the following day.

SERVICE POLICY

LPTA reserves the right to deny service to any passenger who does not comply with these rules and regulations.